At Perfezione we have a number of delivery options for you to choose from, depending on where you are in the world and how you wish your parcel to be delivered.
Please see the below chart for shipping rates and estimated delivery times:
Orders will be processed and shipped within 2-3 business days after the order is placed. Note: During promotional periods, and especially on dates such as ‘Black Friday’ (last weekend of November), once the order is placed we will not be able to accept address changes nor will we be able to cancel orders due to logistics reasons. In periods of high workload, Christmas, holidays and Black Friday, there may be delays, please bear with us.
We are not able to process next day deliveries if the order is placed after 4 pm BST on a Friday - Sunday. Orders placed after this time and over the weekend will then be processed on the next working day, meaning your parcel will be processed on Monday.
If you are waiting for longer than the proposed shipping time frame, please get in touch with our Perfezione customer team right away so we can investigate and find a solution as soon as possible for you: info@perfezione-lingerie.com
In some cases, orders made with Standard/Economy delivery can take up a bit longer. This is subject to courier processing.
Depending on your country, import charges, duties or taxes for international sales may occur upon delivery. If you are from Brazil, the UK or India, it is most likely that you will be charged import charges due to your country's policies. Your local government determines duty and Customs charges, which vary by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Please contact your local government for specific details.
You will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination. At Perfezione we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.
Please make sure to follow the size chart on every product page to avoid unexpected exchanges and returns. Due to differences in materials and stretchiness of the fabrics sizes may vary depending on the design.
We’d hate for you to not receive your order. Please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you. If you have placed your order with an incorrect address, please contact us to info@perfezione-lingerie.com as soon as possible. We will make every attempt to process the address adjustment on our end, however once the order has been dispatched from our warehouse, we will be unable to change the address at this time.
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